Wisque logo What is Wisque? FAQs Contact us

Choosing a new provider
can be stressful. That's why
we try to make the process
as seamless as possible.

We aim to be upfront with what to expect so
we've outlines the process and common
queries.

What does the setup process look like?

Contact us and discuss what services you would like. Once we have discussed your needs, we’ll get back to you with a monthly and a handling fee that works for both parties. We’ll then build your website (e-commerce site or portal) to a design which suits you. If we’re doing the printing, we will need your print pdf files and we will then prepare our printer to receive your orders. If you’re using your own printer, we will need initial stock of your print items sent over to us. If you would like to sell non-print items (merchandise), we will also need them sent over. We’ll notify you in plenty of time when an individual item’s stock gets low. Then, you’re all set! Your members can start ordering!

How long does it take to set up?

This depends on how many of our services you would like. However, we aim to get you set up within a month.

How much does it cost?

We know as much as anyone that not having a price on the website is a bit of a turn-off. The reason we don’t provide this is because we want to be flexible. Our clients have different implementations of the service and therefore any price we would give would likely be inaccurate. Once we have an idea of your precise needs, we will be able to give you a useful estimate of our charges; after that we can refine both needs and costs to arrive at the best solution for you.

Can I get a reference from your other customers?

Yes of course! Pop us an email and we’ll send it over.

How do I change my ecommerce store or portal once it’s built?

If you’d like to upload new products, we can do this for you very quickly. We’re also happy to make changes to your site (such as new text or images) as and when they’re required as part of your service fee.

Do you expect ownership of any of my print copyright?

Definitely not! We have never done this and never will. We simply provide a service to reduce the hassle of offering your print and merchandise to your members.

Can I access my data?

All data is made available to you through our extensive analytics dashboard. However, if you require your data for analysis or your records, it is easily downloadable as a CSV file.